Description

No-Show Policy for AccessPro LLC

At AccessPro LLC, we strive to provide prompt and reliable locksmith services. To maintain efficiency and fairness for all our customers, we have implemented the following No-Show Policy:

1. Definition of a No-Show:
   A “no-show” occurs when a customer:
   • Fails to cancel or reschedule an appointment at least 24 hour before the scheduled time.
   • Is unavailable or unreachable at the agreed location at the time of service, preventing our locksmith from completing the job.
2. No-Show Fee:
   • A $50 fee will be charged for missed appointments.
   • This fee covers the time, travel, and resources spent to reach your location.
3. Payment of the No-Show Fee:
   • The fee will be collected via the payment method provided at the time of booking or must be paid prior to scheduling a new appointment.
4. How to Cancel or Reschedule:
   • To cancel or reschedule an appointment, please contact us at [insert phone number/email address] at least 24 hour in advance.
   • Canceling in a timely manner allows us to redirect our services to other customers in need.
5. Exemptions:
   • We understand that unforeseen emergencies can happen. If you believe your no-show was unavoidable, please contact us to discuss your situation, and we may waive the fee at our discretion.

By booking an appointment with AccessPro LLC, you agree to the terms of this policy. Thank you for respecting our time and helping us serve you better.